At Tova Accents, we are committed to delivering your orders quickly and securely, no matter where you are in the world. This Shipping Policy explains how we handle deliveries and related matters.

Shipping Coverage

We operate and deliver worldwide. Delivery times and availability may vary depending on your location.

Processing Time

  • Orders are processed within 2–4 business days after confirmation.
  • You will receive a confirmation message once your order is prepared for shipment.
  • Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeframes

  • Delivery times vary based on the destination country and shipping partner.
  • Estimated delivery may take 7–20 business days depending on location.
  • Delays may occur due to customs clearance, natural events, or other factors beyond our control.

Shipping Costs

  • Shipping fees, if applicable, will be clearly displayed at checkout before you confirm your order.
  • Any customs duties, taxes, or import fees required by your country are the responsibility of the customer.

Payment Method

Tova Accents accepts cash on delivery only. You are required to make full payment in cash at the time of delivery.

Order Tracking

When available, tracking information will be provided once your order has been shipped. This will allow you to follow your shipment until delivery.

Failed Deliveries

  • If delivery fails due to incorrect address details or refusal to pay upon delivery, the order may be canceled.
  • In such cases, re-delivery charges may apply.

Damaged or Missing Items

If your order arrives damaged or with missing items, please contact us immediately at [email protected] with your order details and supporting photos. We will work with you to resolve the issue promptly.

Contact Us

For any shipping-related questions, please reach out to us:
Email: [email protected]